Welcome to AdMailer.ie Support

If you need help, then you've come to the right place. Below you'll find our latest tutorial videos, a list of frequently asked customer questions and our contact details.

Tutorial videos

We've created some handy tutorial videos that will help you to create your AdMailer.ie campaign, just the way you want to. Simply click the play button on each one to find out more.

How to use AdMailer.ie

FAQs

Got a question about your AdMailer.ie campaign? Here are some of our Frequently Asked Questions to help you.

What is this service?

Admailer.ie is the biggest new thing in marketing. On Admailer.ie you can select where you would like to target customers, down to the street where they live and other variables such as Affluence, marital status, Industry and more, design a high quality A5 sized campaign postcard or letter mailing for your business. Your design will then be printed, addressed and posted to your selected target customers within 3-4 working days.

How much do we charge for a campaign?

An A5 postcard campaign is 94c and a letter mailing is €1.00 ex Vat.

How much do we charge for business products?

Business cards start at €35 for a quantity of 250

  • Letterheads - start at €70 for a quantity of 250
  • Compliment slips - start at €40 for a quantity of 250
  • A0 Posters - Start at €20 Each
  • A1 Posters - Start at €15 Each
  • A2 Posters - Start at €14 Each
  • A3 Posters - Start at €10 Each
  • A5 Promotional Postcards - start at €30 for a quantity of 50
  • A6 Promotional Postcards - start at €24 for a quantity of 50

How long does it take to deliver?

Your order will be delivered within 3 working days.

Is Admailer.ie an An Post service?

Yes Admailer.ie is brought to you by An Post, so you can be sure you will receive a high quality and reliable service, from design to delivery.

What will the postcard look like?

The postcards are A5 in size, the max editbale area is 210mm x 148mm and they are printed on 300gsm card with a high quality silk matt finish.

How does it work?

You are already on the website, so that's a lot of the work done. All you need to do now is go through the 4 simple steps and you'll have a high quality marketing campaign promoting your business.

 

Step 1 – go to the map and select your target area (or area's), then if relevant apply the audience selector to that area.

Step 2 – It's time to pick your template, browse our industry specific or all-purpose templates, you can simply pick one add your offer or chose to create your own.

Step 3 – it's time to design your card.The postcard will be addressed to your chosen prospects; you just need to decide on the salutation. For example: the Salutation you may choose could be: The Smart Shopper, or Dear Householder

 

The delivery information on the postcard will read:

  • The Smart Shopper,
  • 101 Main Street,
  • Kinsale
  • Co. Cork.

Step 4 - now all you need to do is purchase.

Your cards will be printed, addressed and posted within 4 days.

What is the minimum cost of a campaign?

The minimum cost of a campaign is €188 ex VAT. That is based on 200 high quality campaign postcards. Each item costs 94c, excluding VAT.

What is the minimum number of postcards per campaign?

The minimum number of customers you can select per campaign is 200.

How do I get help if I get stuck trying to create my campaign?

A lot of questions will be answered in handy how to video's above this section, if not and you want to get in touch there are two options available to you:

Call: There is always help at hand you can call customer support on 1850 21 16 32 between the hours of 9am-5pm Monday to Friday.

Email: You can email us through the contact form below, we will respond to you within 1 working day.

Can I send postcards to locations outside the Republic of Ireland?

Currently this service is only available to customers within the Republic of Ireland.

How do I check the quality of my photos and pictures?

If you decide to upload your own images the picture or photograph needs to be high resolution; that means that the file needs to 300DPI, you can achieve this by taking your photograph on the highest resolution setting on your camera. If you are using a picture (not a photograph) you will need to ensure that the file is big enough not to look low resolution, often known as 'pixilated'. The team at Admailer.ie will let you know if the resolution of the photo or picture you use is too low, you can decide if you wish to progress or go back and change your design.

Tip: DPI is a measure of the resolution of graphic images. It refers to the number of pixels within a span of 1 inch. To find the resolution of an image, browse to the image in the File Explorer, right-click on the image and choose Properties, then click the Summary tab.

How do I continue editing a document that I started customising and then saved?

That's simple, just log back into Admailer.ie, click on the 'Saved Items' button and you will find your saved postcards there for you to pick up where you left off.

What file formats do you accept?

You can add PNG, TIFF, and JPEG picture files.

What is your refund policy?

Contact Admailer.ie customer services by email on admailer@anpost.ie include on your email your reason for requiring a refund and your order number. You will receive a response within 2 working days.

Contact Us

If you need any more help, feel free to drop us a line and we'll get back to you as soon as possible.